ChatBook responds instantly without keeping customers waiting.
Customer experience is not hindered.
ChatBook works on the Web and social media (LINE, Facebook, Instagram).
Based on uniform customer management by automatically serving and integrating customers who visit the website and from advertisements, it provides the optimum information that customers want in the optimum location.
ChatBook offers abundant templates for purposes such as request documents, membership registration, and customer attraction.
You can create a bot easily by using the template.
It is possible to switch to manual mode when the customer is talking to the bot.
You can flexibly respond to needs that could not be picked up by the bot.
You can send push notifications to customers who have interacted with you in the past on each of the most responsive channels.
It is possible to approach effectively by sending the optimum message to each customer.
It is essential to improve the scenario by utilizing the PDCA cycle.
You can improve the bot effectively based on the conversion analysis displayed on time.